Technical & Logistics Solutions

Europcar gains flexibility by outsourcing fleet dispatching

Challenge

  • The car hire company wants to optimise driver occupancy and cost structure for the efficient pickup and delivery of vehicles
  • The need for a perfect balance between flexibility and continuity
  • The need for a creative partner capable of thinking with the company and anticipating changes

ManpowerGroup Solution

Total solution for managing the team of drivers: selection, planning, follow-up, coaching & motivation, evaluation, information sessions, reporting, quality assurance, etc.

  • Optimum capacity planning: never too many or too few drivers on duty

  • Efficiency gains through flexibility and constant follow-up

  • Significant time-savings by outsourcing the driver planning schedule (saving at least 1 FTE)

  • Guaranteed continuity: 1 central number to call for all enquiries about all Europcar Keddy branches

  • Flexibly available and extremely motivated drivers

Download the complete case in PDF.
P&V gets extra manpower via outsourcing solution and installs 1,600 workstations fast

Challenge

  • Insurance company P&V had to move or replace 1,600 workstations quickly at 2 different head offices
  • Requirement for extra, flexibly deployable personnel for the duration of the project
  • Need for a dependable partner to take on the entire coordination ManpowerGroup Solution
  • Composition of a team of experienced ‘ambassadors’ (outsourcees)
  • Flexible staff planning, thanks to the use of back-ups
  • Complete coordination and monitoring of the project, from preparation to after-completion service
  • Uniform approach at both P&V sites

Results

  • Extremely smooth move of 800 workstations at the Antwerp offices
  • Replacement of 800 ageing workstations at the Brussels head office completed ahead of schedule
  • Minimal disruption for P&V employees
  • No extra workload or hassle for P&V’s IT team
Download the complete case in PDF.

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